Change the record.
Every business faces moments of great opportunity or danger.
But sometimes you get stuck. It could be cultural, or leadership or organisational or all of those things. But you’re not getting results. And you need a fresh approach. That’s where we help.
We help you get the business acting with clarity, purpose and confidence. We know how it feels, we’ve been in the room many times. And we’re here to help.
Old thinking rarely solves new problems.
One vision.
Synapse was founded on a simple principle: business transformation works better when it’s personal and direct.
We’ve seen projects fail when endless layers sit between client and consultant, when junior teams learn on your time, and when talking replaces doing. We wanted something different. More collaborative, more hands-on, more effective.
You work with experienced practitioners who’ve driven real change in major organisations. We bring in trusted specialists when their expertise adds value, but you get senior people doing the actual work. Not account managers, not junior teams. Collaborative, hands-on, focused on what will make the difference.
That’s how we deliver results that stick.
Richard Holloway
His work focuses on the gap between strategy and execution: building systems that function, cultures that support change, and results that stick in heavily regulated environments. He’s seen how leaders struggle to drive lasting change. Now he helps executives unlock the potential of themselves and their teams through an integrated, evidence-based approach that adapts to each client.
Clients hire him when the stakes are high, and the problem isn’t straightforward.
Richard Sawle
Pull together.
So how do we help businesses get unstuck?
Well, every challenge is different, but we stick to one key principle. We’ll get there together. Us, your leadership team, your people. All of us, aligned, collaborating and pulling together. This is the key to making it happen.
Asking simple, hard questions
We help you get real clarity on big questions: Where you’re going, how you’re going to get there, how you measure progress and what’s blocking you. We look at these through many lenses – market, people, systems, leadership – to give us a true picture of the challenge.
Design a solution specifically for your problems
We understand that every business is unique.
We work with you to design and co-create a solution that will help solve your problem. It’s built for and with you.
Make it real. Make it work.
Too many strategies are gathering dust on a shelf. We’re here to work. The key is to get every employee to understand what they need to do every day to move the business closer to its goal. And then give them the tools to do it. No leader or Board can make it happen by themselves. It takes everyone, acting as one. We do this by collaborating closely at all levels to make the solution work.
Adapt and act.
We adapt to suit your business, the people and the results you want to achieve.
Then we get cracking. Turning plans into measurable action.
Purpose, Vision and Direction
Trusted Adviser to Boards and senior executive teams. We ask the tough questions, apply a critical eye, add value to your strategy and help get you from thinking to doing.
Business Modelling
Getting clarity on your business model so everyone understands how they help make it happen, how you make money and what success looks like.
High Performance, Low Friction Operations
Aligning the operating model to serve the business. This includes processes; Organisation Design; Locations; Assets; Suppliers; Information systems; Measurement & controls; Management Systems. And that’s just scratching the surface.
Ways of Working, Values, Behaviours and Culture
Supporting leaders to change attitudes, role-model and lead the change that will deliver on your goals and transform leadership, culture and behaviour for the better .
Sustainable Change
Working alongside leaders and their people to solve problems, build capability, and achieve meaningful, sustainable change.
Executive Coaching
Leading through big change is lonely work. We work one-on-one with senior leaders who are navigating messy transitions, driving transformation, or simply need a trusted sparring partner. No generic frameworks. We adapt to your situation and focus on what will actually shift things for you, your team, and the business.
Stuck? Want to get unstuck?
Talk to us and let’s take it on together.
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